They are refusing to let me cancel an order. Problem Solved: IKEA charged my card but didn’t…, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email this to a friend (Opens in new window), Live: Watch the final presidential debate between Trump and Biden, Problem Solved: IKEA charged my card but didn’t deliver, Milpitas will sue to stop homeless housing project funded by state, county, Alviso restaurant Maria Elena’s launches fundraiser to ‘survive in these hard times’, Santa will skip Macy’s for first time in 159 years, California Seals-inspired jerseys for Sharks are fakes, team president says, San Francisco’s oldest restaurant will reopen for indoor dining in November. No response. I used my debit card unfortunately so I’m not sure what the dispute process is going to be but that is my next step. IKEA doesn't let you modify orders so I cancelled it and made a new one. Unbelieveably bad logistics and communications, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, 2 sick scottish fold kittens sold at premium $, best buy won't replace or credit a defective product, Psychics / spells / candle magic / prayers. You mentioned not having any IKEA contacts. Post was not sent - check your email addresses! Not so many years ago, communication between humans was drastically different. They are the friend everyone leans on and they're just taking a moment for themselves. And I have to say, this is not like IKEA at all. American Football Sponsors, Heavy Drinker Slang Crossword, I know this isn't exactly a positive response, but hopefully I can explain what's going on a bit; The simple answer is that the 888 number is a central call center. IKEA is here to help - our email contact forms will help direct you to the correct representatives who can answer all of your questions. 1 comment . I ordered some furniture online a couple weeks ago but I decided I wanted more. I do not want to cancel, as I still want the products I purchased. Share. I just wanted to take advantage of an online deal they had at the moment. They don't recognize your number and they don't want to respond to a potential stranger. It appears that IKEA charged your card but never sent you a confirmation. By using our Services or clicking I agree, you agree to our use of cookies. Perhaps you could try contacting them via Facebook? The birth of cellphones incited a huge shift: It was a transformational, global communication revolution.

Now I’ve been trying to cancel the order for 3 weeks and they refuse to do it. How Old Is Asher Angel And Annie Leblanc, Press question mark to learn the rest of the keyboard shortcuts. The company is known for its fast, efficient customer service — not for stonewalling its customers. New comments cannot be posted and votes cannot be cast. SMH! All Access Digital offer for just 99 cents! How come you guys do not answer your phone and the answering machine says we can check the website yet we DROVE all the way to the IKEA store a hour drive to find out you had ZERO of the item we wanted. I need a fixed delivery date and assurances that they will comply with delivery sooner rather than later. You've already flagged this Javier 5 reviews. Obviously I am not happy to wait on the phone for one and a half hours. Mens Alabama Shirt, I need them to ship me a replacement. And then there are those people you call and leave them a voicemail only to have them call you back without listening to the voicemail Now you have to repeat the whole damn thing again. The quality of your communication isn't quite what they were hoping for and they have lost interest. The next best way to talk to their customer support team, according to other Ikea customers, is by calling their 800-434-4532 phone number for their Member Services department. Is IKEA just not answering their phones? Really, anything will do here: take a shower, do the dishes, go to the gym, anything but your electronic devices.