Nasty Gal accepts a wide range of payment methods such as Visa, Visa Debit, MasterCard, Maestro, Electron and American Express, as well as PayPal, Giftcards and prepaid debit cards. It just made my life so much easier. We hate it here when things go wrong for our customers, especially new ones so I am so happy that they got sorted for you straight away and hope you shop with us again soon - Take care x, So glad you got in touch with us regarding the wrong size you received Alice. I also received a reply within a couple of days and the sent me one of the items that was missing and resent me one of the items that was damaged ( tiny hole) and didn't even ask me to send the damaged one back! Especially as this item was purchased for an event coming up over the weekend now I’m left having to look for a last minute backup outfit to cover myself in case this one doesn’t come in on time. From all over the world and nastygal has to be one of the worst quality clothes. Also, they must be packed in the original packaging or in a secured waterproof pack with labels and tags intact. It is very important to critically examine an online store to know whether it is legit or a scam before involving in any transaction. It's obviously lost. Do not order from here - not worth the money whatsoever. Customer service is also good Abubakr was super helpful when I needed help. May come into work one day and no longer have a job. Hey Alexandra, Thanks so much for spreading the love with your positive feedback! I purchased a dress then after reading some reviews about the quality I cancelled the order within 15 minutes. In the meantime, happy shopping! A free inside look at company reviews and salaries posted anonymously by employees. But the question is, does Nasty Gal deliver quality products just as it is seen on the store? Such a waste of time and money. Refund issued. I Love the style of the clothes and excellent customer service. Do not shop here!Worst customer service.No help in returning unwanted poor quality items.14 day return policy during a pandemic is disgusting.Wont refer me to a manager and wont raise a complaint.Absolute thieves! Provide more info. If these conditions are not met, your returns will not be approved, and you will not be issued a refund of your payment. Just time wasting. The quality was terrible, very thin and the clothing had pilling. I have email audit trail. The deals on the site are always really wonderful. Typical warehouse, unbearably hot in summer, cold in winter with little to no ventilation, infested with black widow spiders. They Also Reported My Review on Another Site! NastyGal also ranks 83rd among Designer Clothes sites. Nasty Gal is an American-based and owned Online Retailer which specializes in fashion clothing, shoes, and accessories for young women. should i take the risk of letting the transaction be? Placed my order on the 10/10/18 and as of today 22/10/18, my order has yet to be received (I’m based in Melbourne, AU). However, Nasty gal does not offer exchanges at the moment. Thus, in the event of a data breach, hackers will only get their hands on the tokens, which will still be useless to them. amzn_assoc_marketplace = "amazon"; Yeah it's that bad. It is very important to check the return and refund policy in place before shopping from any online retail store. Whether you are attending prom for the first... We’re in this together! Some could steal your identity, engage in illegal activities and put you in trouble; it could also be that they use your bank card details to withdraw all the money in the account. Overcharge Canadian customers for shipping. I then had to deal with shipping the item back at my cost because they ignore cancellations. The Nasty Gal customer support service is available 24/7. I wouldn't recommend working here. All online transaction requires registering and creating an account, this process leads to giving out some personal information such as name, email address, phone number, mailing address, credit card details and others. In the meantime, happy shopping! Energetic and fun environment and culture. Aidez-nous à préserver la sécurité de Glassdoor en vérifiant For example, shipping to some international addresses may take up to 14 business days and may cost as much as £12.99 per order. We’re so happy you’re loving the brand as much as we do - x, Always happy to help, Sarah! If you go to restaurant and wait an hour for you food, they give you your food free of charge but not Nasty Gal. The history run shows that Nasty Gal has gone through it all – different ownership and structure, even bankruptcy; but still stands as an elite fashion store catering to young women. Do not order unless someone is home all day or you have a doorman. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Guess what, it hasn't. it's a final sale, so i want to get the size right. They said they will refund me for the missing item but not the delivery, so we’ll see if that gets processed. I ordered from here nearly 2 months ago, kept getting told that my order was lost and then it wasn't. Apart from the opportunity to make choices from different selection, buying all your items from one place also gives significant cost savings from bulk purchase discounts and flat shipping rates. I will also suggest that they should add cryptocurrencies and e-wallet, as these payment methods are gaining popularity. That was 9 days ago so I followed up on messenger got to wait 28 days WHY? Usually, online fashion stores offer students a discount of only about 20%. False advertising, dismissive customer service. The clothes I’ve had are also good quality for the price and as advertised. I bought one dress. Its not really me I am not a factory person. Long story short any issues have been resolved and they have been very helpful with what steps to take where. I ordered 5 pieces from nasty gal before reading any of these reviews. i see bad reviews and i live in ohio and i dont want to go through the same thing. I should have read reviews. The most common issues with NastyGal are around returns, which are more complicated than expected by some customers. I ordered a co-ord set and only received the sweatshirt and not the joggers, contacted customer service and they were quick to help, however they told me that the joggers should have been packed with the item and they can’t check the stock, so now I’m left with half an item. pour nous informer du désagrément. Interestingly, their prices are in the okay range, and you won’t have to break the bank. Assisting 3-5 customers via online chat with finding items, info on items, placing orders. Sadly, it might have been like a return item that slipped through the cracks and was sent back out :( But, hey, I'm sure it was just a random fluke. Do not order from this company. It also had many opportunities to advance and learn new systems. Nasty Gal is one online store that is living up to its promise to always provide fabulous fashion styles for young women. On top of that, their discounts are completely fake. Come check out our new in again soon. It does run small. is any one having this issue? Please, for your own sanity, stay away from this site. I'm not sure why I didn't want to believe the bad reviews but we are not lying! Package arrived ripped, kept getting updates on my 'Boohoo' order, I don't know if these brands are linked but if I knew they were connected would have never ordered from this company. Shipping cost and times to some other lands are as follows: Standard delivery to Northern Ireland will cost £3.99 per order and take up to 5 working days. These include: bags, jewellery (such as ring set, necklace, earrings, etc) sunglasses, gifts and home products, belts, make up accessories, hair accessories, tights and socks, scarves, hats and gloves, watches, wallets, packs, mini light box, Holiday card, Beanie, and more. are they real ones or knock offs? To find more information about reviews and trust on Sitejabber.com please visit. BEWARE! Nous avons reçu des activités suspectes venant de quelqu’un utilisant votre This was my first order and will be my last! Also does this mean you order a L you might get a 12, might get a 14 or if you’re lucky you’ll get a 16. I spent $200 of the birthday money, which was all the money I was given on nastygals website. Have a fab day. 88 Nasty Gal reviews. The UK Next Day Delivery cost £5.99 (order must be placed before 11 pm but before 9:30 pm on Saturdays). It cost $13 to ship to Canada and I must now spend $15 to ship them back. This is done by the payment gateway, at checkout. Notify me of follow-up comments by email. That’s their way of saying that they’ll make you the best dressed “gal” for every occasion/ event. It is not a scam because they will never steal your money or credit card details. Thankfully, Nasty gal supports desktop platform as well as mobile platforms. Worked well cross-functionally. (2020 Updated), Freshly Review – Is Legit or a Scam? Another security measure is the use of tokenization to mask credit card details. Hi! Order: GUK104173872. Really pleased with the customer assistance here - so quick and helpful, and they really wanted to make right the issue.